Cleaning Responsibilities Change and replace all bed linens and towels. Sanitize and clean all restrooms. Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture. Vacuum/mop all floors. Restock all room amenities. Assure all rooms are set up to company standards. Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
Guest Service Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security.
SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
High School Diploma, GED, or equivalent years of relevant work experience required.
Previous housekeeping experience highly preferred.
Ability to efficiently work under time constraints.
Superior customer service skills.
Ability to work with cleaning chemicals and face mask.
Must be able to lift, bend, push, and pull 25-50 pounds and extend arms overhead frequently.
Able to work a flexible schedule.
Job Types: Part-time, Permanent, Casual
Salary: $14.86 per hour
Schedule:
- Day shift
- Holidays
- On call
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
Frequent disinfecting of all high touch points.
Work Location: In person
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